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"One of the Caliphate's soldiers in America carried out a security invasion where he was able to enter a crusader gathering at a nightclub for homosexuals in Orlando, Florida. I am proof of that.The bullet riddled Pulse nightclub (Image: Getty) These scams have become extremely convincing and can fool even the most savvy people. Always ask someone you trust for a second opinion if you are the slightest bit unsure about an email, text or phone call.
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Don’t put bank details into any link sent from a number or email you are not expecting.ģ. Never disclose any important details without confirming with your bank or the company in question through a telephone number that you have verified.Ģ. Importantly, I also told my mobile network provider, my bank and credit scoring agencies so that they could be aware of any potentially fraudulent activity.īut prevention is always better than cure and I realised there were some obvious red flags that should have alerted me to the fraud. I informed Cifas, Britain’s leading fraud prevention service, which tells other companies that I have been a victim of identity fraud. I knew I had to protect myself from them so I took some steps to ensure that they couldn’t do too much damage. I told him I knew it was a scam and had called the police. “If you could just let me get to that,” he said. I told him all the information he supposedly knew about me was wrong and then asked him to confirm the last few transactions on my account, as the real Santander employee had. Just as on the first phone call, the man was very polite and knew exactly what he was doing. I continued to receive calls from unrecognised numbers and found myself wanting to catch the criminals in their lies, so I decided to answer one. They were very understanding and told me to report the case to Action Fraud. I informed the police on 111 as I thought it could be a clue to catching the scammers. My card was immediately blocked and I thought that was the end of it.īut I began to receive emails saying I had created credit accounts with different companies and items were being delivered to an address I didn’t recognise. They had attempted to take thousands of pounds. Luckily, I had lost only £17, which has now been reimbursed, but it could have been so much worse. I immediately called Santander’s fraud line on a number I could verify and they listed back to me the last few transactions I had made (which these scammers wouldn’t know). My stomach sank: I had almost fallen victim to the scammers again. “Ma’am, I need to verify your account information,” he said. Now, anyone who uses mobile banking will know that text messages containing one-time passcodes always tell you never to share them, even with staff. He then asked me to tell him what it was. On the call the next morning, the man asked me to confirm some details (those I had entered into the website) and said my mobile banking needed to be reset so he would send me a one-time passcode. I felt so embarrassed that I could have fallen for this as a 29-year-old who had dodged scams exactly like this before. I also received calls from private numbers which I didn’t answer as by then I had realised that I had made a horrible mistake and was being scammed, so I was frantically trying to block my card. I waited for a confirmation email but instead I began to receive text messages from Santander saying my card was being used to make payments and to confirm that it was me. You now have to pay for tests so when it asked for payment card details it didn’t ring alarm bells. The link took me to what seemed to be an NHS website whose logo, font and colours were all extremely convincing.